privacy policy

Kellaway People, ABN 67 663 229 703 highly values the confidentiality and privacy of our candidates and clients. This Privacy Policy aims to uphold their rights by outlining how we handle personally identifiable information collected or maintained by us. We are committed to complying with the principles of the Privacy Act 1988 in managing personal information.

Candidates

Information we collect

We collect personal or sensitive information about you in the following instances:

• When you register with us or apply for a job through us

• When we conduct candidate screening and assessment

• Receiving references about you

• Conducting enquiries with your former employers, colleagues, or professional associations

• Obtaining results from competency or background checks such as work rights, credit, or criminal record checks

• Receiving information related to insurance investigations, litigation, or professional matters involving you

• Gathering information from public domain sources

• If you only browse our website, we do not collect information that identifies you personally, though we may collect information related to your visit to our website

Where feasible, we will specify the purpose for collecting personal information and the implications if such information is not provided at the time of collection.

How we use and disclose your information

Your personal and sensitive information is used for:

• Facilitating your actual or potential work placements

• Verification of your identity and right to work in Australia

• Our assessment of your suitability for registration with us

• The necessary validation (including from appropriate third party sources) of your resume, nominated references or stated qualifications, experience, training or abilities. Where we require third party validation we will tell you how we propose to obtain it

• Any test or assessment that you might be required to undergo;

• Suggestions we may make to you, whilst you remain registered with us, for further training in connection with work of the type that you are seeking through us;

• Our management of any complaint, investigation or inquiry in which you are involved

• Any reference that we may give concerning your work

Impact of Withholding Information

If you withhold all or part of the information we need:

• we may be limited in our ability to locate suitable work for you

• we may be limited in our ability to place you in work

• we might decline to represent you in your search for work or put you forward for particular positions

Disclosure of Information

We may disclose your personal information (including to trusted third parties) for the purposes it is primarily held or for related secondary purposes. Your information may be disclosed to:

• Potential and actual employers and clients of Kellaway People

• Referees

• External providers such as background checking agencies (e.g., criminal record, work rights, credit checking)

• Marketing technology platforms and suppliers assisting with marketing communications and customer feedback surveys

• Third parties involved in client recruitment, administration, screening and selection processes

• Any person with lawful entitlement to obtain the information

Clients

• As a client of Kellaway People, we collect and use information about you or individuals at your organisation to provide or offer our services

• We collect client data from you or other sources. From other sources, where appropriate and in accordance with laws, for purposes such as due diligence & market intelligence

• Our main reason for collecting information is to introduce ourselves to you, ensure proper implementation of contractual arrangements to maintain an ongoing relationship and delivery of recruitment related services

• We store your data on our database so we can contact you in relation to recruitment activities. We maintain records of our communication and meetings

Accessing information

Subject to exceptions under the National Privacy Principles, you have the right to access and obtain a copy of the personal information we hold about you. If you demonstrate that your personal information is inaccurate or outdated, we will take reasonable steps to correct it. In certain circumstances, we may decline your request to access, amend, or delete your information, providing an explanation for our decision where applicable. If you wish to contact us about your personal information, call our office between 9am – 5pm or email findmypeople@kellawaypeople.com.au

Security

Kellaway People maintains the security, accuracy, and currency of the personal information we retain through established protocols. We implement reasonable measures to protect personal information from unauthorized access, disclosure,misuse, and alteration.

Changes to this Privacy Policy

Kellaway People may update this Privacy Policy periodically. We recommend checking our website regularly to stay informed about any revisions.